Junior Loan Officer Job at West Capital Lending, Tempe, AZ

  • West Capital Lending
  • Tempe, AZ

Job Description

Job Description

About West Capital Lending

\n

We are a leading financial institution dedicated to providing exceptional service and innovative solutions to our clients. Our mission is to empower individuals and businesses to achieve their financial goals through personalized support and expert guidance. We foster a culture of integrity, collaboration, and continuous improvement.

\n

\n

\n

\n

About the Role

\n

The Customer Lending Representative (CLR) is an entry-level opportunity designed for motivated individuals looking to build a long-term career in the mortgage industry. Through hands-on training, one-on-one mentorship from experienced Mortgage Loan Officers, and a clearly defined career path, you'll develop the skills and knowledge needed to grow into a licensed Mortgage Loan Officer. We're looking for someone who is eager to learn, enjoys helping people, has strong customer service skills, and is willing to work hard to build a successful career. No mortgage experience is required—we invest in training the right people. As a CLR, you'll play a crucial role in assisting clients throughout the beginning stages of the loan process while gaining valuable industry experience in a fast-paced, team-oriented environment.

\n

\n

Responsibilities

\n
    \n
  • Handle a high volume of inbound and outbound calls to connect with prospective borrowers
  • \n
  • Follow a structured call script to understand borrower goals and determine eligibility
  • \n
  • Ask qualifying questions to identify high-intent prospects for mortgage purchase or refinance needs
  • \n
  • Build rapport with potential borrowers to establish trust and professionalism
  • \n
  • Schedule appointments and transfer qualified prospects to licensed Loan Officers in real time
  • \n
  • Maintain accurate, detailed, and timely notes within CRM systems
  • \n
\n

\n

Required Skills

\n
    \n
  • Strong communication and interpersonal skills
  • \n
  • Excellent customer service mindset with a passion for helping others
  • \n
  • Detail-oriented with strong organizational abilities
  • \n
  • Self-motivated, coachable, and eager to learn
  • \n
  • Strong work ethic and desire to build a long-term career in sales and mortgage lending
  • \n
\n

\n

Preferred Skills

\n
    \n
  • Previous customer service, hospitality, retail, call center, banking, or sales experience
  • \n
  • Experience working in a fast-paced, goal-oriented environment
  • \n
  • Familiarity with loan processing software is a plus but not required
  • \n
\n

\n

Equal Opportunity Statement

\n

We are an equal opportunity employer and are committed to creating a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

Job Tags

Similar Jobs

REACH Medical Holdings

REACH Helicopter Pilot Job at REACH Medical Holdings

REACH Medical Holdings seeks a skilled Helicopter Pilot to support critical care air medical transport across California and the Western U.S. In this safety-driven, mission-focused role, you will operate IFR-capable helicopters for emergency and interfacility missions,... 

Neko Health

Physician Job at Neko Health

 ...Mission Neko is redefining what prevention means, from treating illness when it arrives...  ...longer, healthier lives. Role Purpose Physician to deliver Neko's preventive-care model...  ...Genuine, personal commitment to preventive medicine - not just as a specialism, but as a way... 

Parkway Title, LLC.

Title Examiner Job at Parkway Title, LLC.

 ...What Youll Do: The Title Examiner assists in efficiently processing Title Insurance transactions while ensuring accuracy and timely service to the Parkway Title escrow branch office. This is a remote position in Texas. Your Key Responsibilities Include:... 

CareRite Centers

Wound Care Nurse RN Job at CareRite Centers

 ...Wound Care Nurse RN The Chateau at Brooklyn Rehabilitation & Nursing Center is looking for an ever growing Wound Care Nurse to join our ever growing team. Wound Care Nurse Duties Include but are not limited to: Responsible for accurate and timely documentation... 

Norton Sound Health

Registered Nurse Job at Norton Sound Health

 ...Registered Nurse Assess, plan, coordinate and render skilled nursing care to patients...  ...proficient in medical care all age groups from pediatrics, to gerontological care, injury...  ...include exposure to latex, biohazard or other harmful substances. No travel required....