Job Description

Job Title: Legal Consultant - II

Location: Bernards New Jersey 07920

Duration: 6 months, with Potential to extend to full 30 months or eventually FTE

Type: Contract

Pay Rate: $24 per hour on W2

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Job Summary

We are seeking a detail-oriented and technically capable professional to support a law-enforcement customer by processing high-priority cases, calls, and case information involving sensitive and potentially life-threatening situations. The role requires 100% accuracy, sound judgment, strong customer service, and the ability to work under pressure

Key Responsibilities

• Process and document high-volume cases and information received from law enforcement agencies
• Handle and support calls involving emergency situations
• Accurately enter, review, and maintain case notes and information across multiple systems.
• Use and navigate multiple technical systems and applications after completing a comprehensive 5-week training program
• Exercise sound judgment and common sense when making decisions and escalating issues.
• Provide professional customer service while working with law-enforcement personnel.
• Maintain strict attention to detail, confidentiality, and accuracy when handling sensitive information.
• Work effectively in a high-volume, fast-paced environment where every second matters

Required Qualifications

• Strong customer service and communication skills.
• Basic understanding of legal terminology/processes.
• Strong technical aptitude and ability to learn multiple systems quickly.
• Excellent attention to detail and ability to maintain 100% accuracy in documentation.
• Good judgment, problem-solving skills, and common sense.
• Ability to handle stressful and sensitive situations professionally.
• Must be available to work any shift. xhyhwjd
• Must successfully complete the 5-week mandatory training with perfect attendance and punctuality.

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